It just proves that you don't need more than a 5th grade education to work in collections.My suggestion:Call and ask to speak with a supervisor. When they ask what is wrong, restate your desire to speak with a supervisor and continue to ask for one until you get one. Be sure not to respond to the idiot...ermmm...representative other than to ask for a supervisor.Get the supervisor's name and I.D. number, if available (spelling out their name as you write it down tends to be a bit intimidating to them).Advise that collection law places HEAVY monetary penalties for companies that continue to call after being told they have reached an incorrect number.2¢ legal advice from someone who worked at Household Credit Services. Legal advice is worth what it costs.http://www.cardreport.com/laws/fdcpa/fdcpa.html#805
I couldn't shake them either. Eventually they quit calling.
Drop your land line and go cell phone only.